On-Demand Resources and News
Protecting Integrity in Medicaid: Strategies to Prevent Fraud, Waste, and Abuse
Fraud, waste, and abuse (FWA) in health and social care can cause significant financial losses and negatively impact overall...
Oops, Did I Just Write Warm Fishes? Proofread Your Emails in 30 Seconds
Let’s be honest: the second you hit send; your brain will instantly spot the typo you missed. Suddenly “attached” is “attched,”...
How Social Care Networks Must Protect PHI
Proper protection and safeguarding of Protected Health Information (PHI) is not only required when delivering traditional health...
Write it Right: Email Etiquette that Gets You Noticed (in a Good Way!)
In health and social care, communication is more than just a task—it’s a responsibility. Whether you're following up on...
Creating a Positive Work Environment for our People
Written by Jesse Katen In my workshops and in sessions with my coaching clients, I repeat one sentence so much it has virtually...
New York State Office of Medicaid Inspector General (OMIG) Compliance Program Requirements
To ensure integrity of the New York State Medicaid program, the Office of Medicaid Inspector General (OMIG) is responsible for...
Strengthening the Workforce: Practical Tools for a Flexible and Inclusive Workplace
Written by Emily Davies In a changing work environment shaped by hybrid roles, remote expectations, and a push for greater...
HIPAA-Compliant Fax Cover Sheet
This HIPAA-compliant fax cover sheet is the first page of a set of faxed documents which may include Personally Identifiable...
A Leader’s Guide to Transformative Conversations
Written by Jesse Katen As a professional leadership coach, the part of my job I love the most is having deeply transformative...
Sending HIPAA Compliant Emails: Can PHI or PII be sent via email?
Yes, covered entities and business associates may send Protected Health Information (PHI) or Personally Identifiable Information...