Don’t “Sign Off” on This Scam

Threat actors, or cyberattackers, can send phishing emails that appear to come from trusted e‑signature platforms, requesting that you review and/or sign a document. You may receive messages that appear to be from a legitimate service such as DocuSign or Adobe Sign.

These emails are often vague and contain little detail, but create a sense of urgency. To appear convincing, they may include company logos, branding, and a button prompting you to “Review Document” or “Sign Now.”

 

What Happens If You Click?

If you click the link or button, you may be directed to:

  • A phishing website designed to look like a real e‑signature platform
  • A fake login page asking for your email and password

If login credentials are entered, attackers can use that information to:

  • Gain access to your email and accounts
  • Spread additional phishing emails to others
  • Access sensitive company or personal information

 

Warning Signs to Watch For

Be cautious and look out for these red flags:

  • Receiving an unexpected request to sign a document
  • Urgent or threatening language pressuring you to act quickly
  • Generic greetings (e.g., “Dear User”) instead of your name
  • Suspicious sender email addresses (slight misspellings or unfamiliar domains)
  • Links or buttons that don’t match the official website when hovered over

 

Tips to Stay Safe

Follow these best practices to protect yourself and your organization:

  • Pause before you click—take a moment to verify the request
  • Verify the sender by contacting them through a trusted method (not replying to the email)
  • Check the URL carefully before entering any login information
  • Access documents directly by logging into the official e‑signature platform instead of clicking email links
  • Use multi-factor authentication (MFA) on your accounts whenever possible
  • Report suspicious emails according to your organization’s security policies

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Care Compass is dedicated to supporting organizations across the region grow, innovate, and improve health outcomes for our community. Partner organizations have access to a variety of tools and services that can be leveraged to support workforce development, advance performance-based contracting readiness, assist in the expansion of services and programs, and access data to support strategic decision-making.